7.1 If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with that of known fraudsters or money launderers, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. 3 of the PDPL), Restricted processing (Article 2 clause No. Those terms of use can be found on the registration pages of affiliated websites and applications under "Terms and Conditions of Registration.". Otherwise we will provide you with our justification as to why we need to continue using your data. Products and prices Changes may have been made to products and services since the editorial deadline for individual pages. If you wish to prevent that, please log off from the network before activating the social plugin. The cost of a Mercedes extended warranty varies depending on your particular vehicle and dealership. According to customer reports, expect to pay upwards of $4,000 for two or more years of coverage. All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. Mercedes-Benz New Vehicle Limited Warranty. ANALYSIS OF USER DATA AND USE OF ANALYTICS TOOLS. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AGs Intellectual Property. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. As a data subject affected by data processing, you have the right to information (Article 2 clause No.1 of the PDPL), Correction (Article 2 clause No. If you want to avoid this, please log out of the network before activating the social plug-in. Extended Warranty. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. Collecting and processing your personal data. If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the financial services you have requested, or we may cease to provide existing services to you. In the process, random identifiers (so-called cookie IDs) are used which are not brought into connection with your name, your address or similar information, even if this information is known to us (e.g. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this. Cautions regarding forward-looking statements. 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. 9. Your details will be stored, but will not be retained longer than necessary. You may request access to your personal data. You can find out how this works in the browser or de-vice you are using in the manual of the learner. What Is the Mercedes Warranty? Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. We recommend you regularly check for changes and review this policy when you visit our website. Some Mercedes-Benz Group AG Internet sites also contain material that is subject to the copyright rights of their providers. Examples may include an economic downturn in Europe or North America, changes in currency exchange rates, interest rates and in raw material prices, introduction of competing products, increased sales incentives, the successful implementation of the new business model for smart, delivery delays for production materials owing to supply bottlenecks, strikes or supplier insolvencies, and a decline in resale prices of used vehicles. Those terms of use can be found on the registration pages of affiliated websites and applications. Such processing is also a contractual requirement of our provision of financial services. No behavioural or vehicle usage data is shared with Mercedes-Benz Group (UK). Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. See the basic, maintenance, powertrain, corrosion, and roadside factory warranties for the 2018 Mercedes-Benz GLC 300. Such statements are subject to risks and uncertainties. 3 rd & 4 th year EQ Extended Warranty. When the above technologies are used, cookies on our websites and (in the case of retargeting) on the websites of others register your interest in our products and services. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. 13. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. The main component of the Mercedes warranty is the 4-year/50,000-mile Basic Warranty, which includes bumper-to-bumper and powertrain coverage. 7. 12.2 We may contact you with targeted advertising delivered online through social media and platforms (operated by other companies) by using your personal information, or use your personal information to tailor marketing to improve its relevance to you, unless you object. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing. CRAs will supply public (such as the electoral register) and shared credit information. We store this consent in a cookie on your device so that you are not asked for consent again each time you visit our websites, and for legal reasons, also on our servers with the IP address and a time stamp; we delete this information or restrict its processing if you withdraw your consent or 6 months at the latest after your last visit to our websites. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. 6, clause No.3, of the PDPL. If you delete the cookie or use a different browser or device, you will need to opt out again. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. If you purchased your vehicle from 10.4 Below you will find information about the providers of the analytics tools and the respective opt-out procedures: i.Google Analytics from Google Inc. ("Google"): You can prevent your information from being transferred as well as collected and processed by Google. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. How do I know my Trane products are reliable? This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. Refusal on the part of a customer to have rectification performed promptly. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. What is the Mercedes-Benz Warranty? technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies. While the information provided is believed to be accurate, it may include errors or inaccuracies. When you activate a social plugin, the network transfers the content thus made available directly to your browser, which incorporates it into our websites. Package. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. Adobe Target, Flashtalking by Simplicity Marketing Limited, Google Search Ad, Google Display & Video 360, Facebook Pixel, Salesforce Data Management Platform, Trade Desk from The Trade Desk Inc. The terms of use for the Central Registration Service contain special data protection provisions. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. warranty on new mercedes, mercedes warranty coverage, mercedes warranty vin, mercedes extended warranty plans cost, mercedes maintenance schedule, mercedes benz new car 10.1 We want the content of our websites to match your preferences as closely as possible, thereby improving what we offer you. For example, following cases may be considered: Other items which cannot be invoiced via the warranty include: The cost of any related expenses or losses caused by the fault are not covered either. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. c. Right to object For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Article 6 Clause clause No.2 of the PDPL or a)Article 6 clause No 4 of the PDPL. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. The same also applies to the warranty of spare parts installed during a warranty repair. 1. This information may be supplied to other organisations by CRAs. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. This cookie will only indicate that you have opted out. Colours may differ slightly from those shown on the website, owing to technical limitations. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. 4.5 Where required to comply with our LEGAL OBLIGATIONS. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. a. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. The Improper handling of or excessive stress on the purchased item, e.g. Therefore we are not responsible for the contents of any linked site. e.The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. Aaa Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. Any content on this site (www.mercedes-benz.co.uk) relating to finance is provided by Mercedes-Benz Financial Services UK Limited, Tongwell, MK15 8BA. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. Your Eligibility for Credit In order to process your eligibility check, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). Lack of country specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. You can delete stored cookies at any time. We are continuously improving our security measures in line with technological advancements. Improper use, e.g. 6) and Data Transferability (Article 2 clause No. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz UK Limited Delaware Drive Tongwell Milton Keynes Buckinghamshire, MK15 8BA Telephone:00800 9777 7777 and +44 (0) 207 660 9993 Email:mercedes_me_connect@cac.mercedes-benz.com Company Number: 02448457 VAT Number: GB 225 0270 08, Mercedes-Benz UK Limited is a company registered in England and Wales with company number: 2448457, Read about our Tax strategy MBCUK Gender Pay Report 2019, MBFSUK Gender Pay Report 2019 MBCUK Gender Pay Report 2020 MBFSUK Gender Pay Report 2020, Statement of Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd Pursuant to the Modern Slavery Act 2015. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. This Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. Mercedes-Benz Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority in respect of regulated consumer credit activity. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made. However, items supplied and fitted by a Mercedes-Benz Official Workshop after the vehicle order, come with a one-year warranty, from the date of purchase. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. Part Type: Ignition Coil. P.O. We may also make periodic searches at CRAs to manage your agreement with us. 1.5This policy was last updated on 1st January 2023. In addition to the above we will also store personal information only if you share that information; for instance, by filling out a registration form, contact form, survey, contest entry or to execute a contract In such cases we will, store only the data we are allowed to keep based on consent given by you or in accordance with applicable legal regulations. To exercise your data protection rights, please contact us using the contact details below. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. o Compliance officers incorporate guidance regarding the Modern Slavery Act into regular company training sessions. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. Some web pages of Mercedes-Benz Group AG also contain material which is subject to the copyright of those who made it available. Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. Carrying out warranty work does not extend the duration of the vehicle warranty. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany. Limited / Jackson (C.I.) We appreciate you visiting our website and your interest in the products we offer. during motor sport competitions or during driver training or other training measures or events. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. design, arising during the warranty period. In view of this, we hereby disassociate ourselves from all contents of these websites. However, you also need to understand that Mercedes-Benz Group AG must protect their Intellectual Property, including their patents, trademarks and copyrights. Please use the link on the page requesting your consent to find out more about these third parties. Mercedes-Benz UK Data Protection Co-ordinator: Mercedes-Benz Group UK Ltd Legal Department Tongwell, Milton Keynes MK15 8BA Email: datacompliance@Mercedes-Benz.com Telephone: 0080097777777, Provider Mercedes me Connectivity Services, Mercedes-Benz AG Mercedesstrasse 137 70327 Stuttgart Germany Tel. 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